We ship via Fedex, USPS, or Local Trucking.
We accept VISA, Mastercard, and PayPal.
Any product may be returned within 15 days of purchase, provided that it is unused, like-new condition. Products must be well packed in order to protect against loss or damage. We will pay for shipping ONLY if the product is being returned due to an error in processing / shipping or if the product is defective. Otherwise, you are responsible for the shipping charges for any items returned or exchanged.
Damaged Items & Shortages
Please report any damaged or missing items within 7 days of delivery via phone (323-721-1750) or email (email@example.com).
A seller's permit is required if you are engaged in business in California, intend to sell or lease tangible personal property that would ordinarily be subject to sales tax if sold at retail (this includes wholesalers, manufactures and retailers), or will make sales for a temporary period, normally lasting no longer than 90 days at one or more locations (for example, fireworks booth, Christmas tree lots, garage sale). More details →
If you wish to resell our Anirollz products, we require that you fill out and send back an Anirollz policy form (which is a MAP agreement and lists sale restrictions). The policy form can be downloaded HERE. Please read, fill out, and send back to firstname.lastname@example.org.
BT21 Products Policy
Our licensed BT21 products are only for offline reselling. They are restricted from being sold on any type of online platform.
Pusheen products are restricted from being sold on any third party online marketplaces such as Amazon and eBay.